Terms of service
Age Verification
To visit our Site and/or place an order you must be at least 18 years of age.
Disclaimer
Our Products contain industrial hemp grown in accordance with Virginia law pursuant to an Industrial Hemp Grower Registration issued by the Virginia Department of Agriculture and Consumer Services.
This Product is not intended to diagnose, treat, cure or prevent any disease. No statements regarding this Product have been evaluated by the Food and Drug Administration. Information presented here is not a substitute for information from licensed health care workers. Per the Federal Food, Drug and Cosmetic Act and before using any products, please consult a licensed health care professional if you have any concerns about complications or interactions.
We make no representations or warranties regarding the legality of this Product in your jurisdiction. You are solely responsible for determining whether the purchase, possession, consumption, processing, use and/or resale of this Product complies with all laws and regulations in your jurisdiction, including without limitation any law or regulation establishing a maximum tetrahydrocannabinol (THC) concentration. We test delta-9 THC concentration, not THC-A concentration. If you are a processor, you are solely responsible for complying with all laws and regulations relating to food and food manufacturing.
Returns
Returns will only be accepted for unopened products within 30 days of purchase date. Roots & Culture will issue a full refund for any returned products, however the customer will be responsible for return shipping to Roots & Culture. Please contact us immediately to initiate the return process so we can provide you with return shipping information. If the return is the result of an incorrect or defective product, as determined by the seller, the customer will receive a full refund for the item(s) AND associated shipping costs.
International Shipping
Due to convoluted customs laws and the lack of a reliably legal shipping path from seller to recipient we DO NOT offer international shipping at this time. We look forward to changing this policy as soon as possible.
Wholesale
Upon submission of Wholesale Customer Application (email wholesale@rootsva.com for access) you warrant that the information you have provided to Roots & Culture in the application is true and accurate in all respects.
In order to protect and maintain a premium brand image and consumer goodwill, Roots & Culture has determined that the minimum price at which it will advertise and sell Roots & Culture branded Products is the Minimum Suggested Retail Price (MSRP). This is a unilateral policy, does not constitute an agreement and is not a restriction against selling the Products at a particular price. In the event that you choose to sell Products at a price below the MSRP, Roots & Culture may discontinue sales and/or shipping of Products to you. If you have any questions about this Policy, please contact "wholesale@rootsva.com".
Indemnification
By purchasing any Product on this website you agree to indemnify, defend and hold Roots & Culture and its agents, managers, officers, directors and employees harmless from and against any and all liabilities, losses, damages, and expenses, including reasonable attorneys’ fees (collectively, “Claims”) arising from or growing out of any acts or omissions you commit, including but not limited to, violation of any applicable law, regulation, or order.